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Management System Overview

1. Purpose​

This system acts as the "Brain" of the organization. Its purpose is to set direction, align resources, and ensure execution matches strategy. It connects the high-level vision defined in 00 Strategy with the daily operations of the functional areas.

2. Core Principles​

  • Data-Over-Opinion: Decisions are made based on evidence and metrics from our KPI System, not gut feel.
  • Radical Transparency: Goals, progress, and blockers are visible to the relevant teams via MS Loop workspaces.
  • Bias for Action: We prioritize rapid iteration over perfect planning (see Decision Making).
  • Accountability: Every outcome has a single owner.

3. Tool Stack​

  • Strategic Documentation: MS Loop. Used for OKRsOKR A goal-setting framework used to define measurable goals and track their outcomes., Meeting Agendas, and Collaborative Decision Logs.
  • Task Execution: MS PlannerPlanner Microsoft Planner, a visual task management tool used to track tasks, issues, and project progress.. Used for tracking initiatives, blocking issues, and weekly sprints.
  • Analytics: Excel / PowerBI. Used for visualizing KPIsKPI A measurable value that demonstrates how effectively a company is achieving key business objectives. from Sales, Finance, and Marketing.

4. System Components​

This system governs the following sub-processes:

  1. Goal Setting: Defining What matters (OKRsOKR A goal-setting framework used to define measurable goals and track their outcomes.).
  2. Monitoring: Measuring How we are doing (KPIsKPI A measurable value that demonstrates how effectively a company is achieving key business objectives.).
  3. Rhythm: The meeting cadence that keeps us synchronized (Operating Rhythm).
  4. Decision Making: The frameworks for choosing paths.

5. Interactions with Other Systems​

Related Documents: